WalkMe Developer - Digital Adoption Platform
Sudero
At a glance
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Job description
Role Overview :
- Design and build WalkMe solutions using the WalkMe Builder suite.
- Conduct root cause analysis to determine when WalkMe is the appropriate solution versus training, job aids, or system enhancements.
- Apply UX principles - including progressive disclosure, minimal interruption, and user control - to create frictionless user experiences.
- Determine the right level of support: when to guide, when to inform, and when to automate.
- Test and troubleshoot solutions, ensuring accuracy, usability, and alignment with business requirements.
- Align WalkMe experiences with job aids, procedure/knowledge base articles, workflows, and formal training content.
- Collaborate with Learning, Quality, and business SMEs to validate requirements and optimize user journeys.
- Use brand standards and WCAG accessibility guidelines when developing digital adoption content.
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- Partner with IT and business teams during deployments, updates, and user acceptance testing.
- Monitor solution performance and recommend enhancements based on user feedback and data.
Skills & Experience :
- 3 - 5 years of experience working with the WalkMe Digital Adoption Platform (DAP).
- Experience creating WalkMe Smart Walk-Thrus, ShoutOuts, SmartTips, Launchers, and other core features.
- Basic understanding of WalkMe automations, validation rules, and error-prevention techniques.
- Experience conducting root cause analysis for performance or process issues.
- Understanding of UX principles and how they apply to digital adoption and in-the-flow learning.
- Familiarity with aligning WalkMe content to job aids, KIWI articles, and formal training.
- Basic understanding of HTML/CSS as applied within WalkMe.
- Ability to apply brand standards and WCAG accessibility principles in digital content.
- Experience collaborating within agile or iterative development environments (preferred).
Key skills
- Accessibility
- Agile
- CSS
- HTML
- Root Cause Analysis
- Wcag
Important dates
How to apply
- 1
Open the official careers page on hirist.tech.
- 2
Create an account and fill in your education and contact details.
- 3
Upload your resume as a PDF under the size the form asks for.
Photos to PDF - 4
Submit and note your application ID for the test and interview emails.